opening times 6AM-11PM 7 days a week

Facilities

When it comes to life’s necessities it’s always good to know what’s what and where to find it. So here we give you the lowdown on toilets, car parking, cash machines and more at Victoria Place.

 

 

 CAR PARKING

If you’re visiting Victoria Place or Victoria Station by car, the car park can be found on Eccleston Bridge. Access is via Bridge Place, Belgrave Rd or Bulleid Way. Follow the postcode SW1W 9SJ on your sat nav.

ABOUT THE CAR PARK

The Victoria Railway Station car park is managed by APCOA who can be contacted on 0845 0774 224.
Complaints and refunds can be received at NWRparkingrefunds@apcoa.com
VPSC does not manage the Raft Car Park it is managed by Network Rail.
Our car park has received the Park Mark Safer Parking award.

CAR PARK TARIFFS

Monday to Friday
1 hour – £9
2 hours – £11
6 hours – £20
12 hours – £25
Up to 24 hours – £30
Motorcycles – £4

Weekend and Bank holidays
Up to 1 hour – £4.60
Each day or part thereof – £15
Motorcycles – £4

LONG STAY

For long stay (minimum 24 hours), including multi-day parking, please book online.
book online

ACCESSIBLE PARKING

There are five Blue Badge spaces within the Victoria Place car park and the normal tariff applies.
You’ll find further spaces outside the Hudson’s Place entrance (between Wilton Rd and Bridge Place, sat nav SW1V 1PZ) with step-free access.

PAY & DISPLAY

You can pay by cash, pay by phone, debit and credit cards (except Amex) for pay and display parking.
Open 24 hours. Max height 5 metres

ELECTRIC CHARGE POINTS

You’ll find three vehicle charge points by the customer service kiosk, near the entrance to the car park. Registration at Source London is required.
Source London

 

 BUSES

Buses from Victoria Station can be viewed here

 

 TAXIS

There are a number of taxi ranks located nearby including Victoria Station Air Deck, Hudson’s Place, Bridge Place and Vauxhall Bridge Road.

 

 CYCLE PARKING

There are cycle racks on platforms 7-8 and 17-18. Both are monitored by CCTV.
Check here for more information about taking your bicycle on the train.

 

 LIFTS & ESCALATORS

Access to and from Victoria Station can be gained via a lift located at the Gatwick Express entrance between platforms 14 and 15, which will take you to the taxi rank entrance of Victoria Place. We’re sorry that there is not a more direct access between the station and Victoria Place due to the physical constraints of the building. Please contact us if you require more information.

 

 PLATFORM LIFTS

Access to the main mall level of Victoria Place can be gained via a platform lift, located at the Eccleston Bridge road entrance. Once inside there is a lift to the Food Terrace level, located towards the centre of the mall.

 

 PUBLIC WI-FI

We offer FREE WI-FI throughout the centre and Victoria Train Station. Just sign up to benefit from this awesome service.*

*Exclusions may apply.

 

 CUSTOMER INFORMATION SCREENS

At Victoria Place, you’ll find five customer information screens located conveniently throughout the centre – providing real-time rail departure and arrival times from Victoria Station. So you can keep tabs on the trains while you enjoy a spot of shopping, a relaxing drink or bite to eat.

 

 CASH MACHINES

Raphaels Bank operate over 330 ATMs in the UK. These are mainly found at travel gateways including airports, railway stations and the London Underground Network. Raphaels Bank can be contacted by email at atms@raphael.co.uk or by phone on 0800 561 0058.

 

 TOILETS

The toilets at Victoria Place include baby changing and disabled facilities and can be found on our Food Terrace on the upper level. Turn right at the top of the escalator / out of the lift and you’ll find them between Subway and McDonald’s.

The facilities are chargeable at £0.50p per visit in order to maintain the high cleaning and maintenance standards we’re sure you’ve come to expect. A dedicated member of our team supervises these facilities throughout the day.